Published in the United States of America byIdea Group Publishing (an imprint of Idea Group Inc.)
701 E. Chocolate Avenue
ISBN 1-59140-807-5
Copyright © 2006 by Idea Group Inc. All rights reserved
Book Description,
Over the past two decades, governmental information systems have changed from being a relatively unimportant “back office” function to a crucial element in making governmental organizations more accountable, efficient, and effective. Prior to the revolutions brought on by personal computers and the Internet, most government employees, including top managers, gave little attention to computerized information systems. Information systems were primarily used for routine reports and transactions such as payroll and utility billing. Now information technology is viewed as a major asset that needs to be actively managed. Information technology (IT) has become integral to the jobs of most employees and now is used by citizens through e-government. Consequently, it is incumbent on governmental managers to understand how to build and maintain information systems that are responsive to their users — both internal and
external.
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Over the past two decades, governmental information systems have changed from being a relatively unimportant “back office” function to a crucial element in making governmental organizations more accountable, efficient, and effective. Prior to the revolutions brought on by personal computers and the Internet, most government employees, including top managers, gave little attention to computerized information systems. Information systems were primarily used for routine reports and transactions such as payroll and utility billing. Now information technology is viewed as a major asset that needs to be actively managed. Information technology (IT) has become integral to the jobs of most employees and now is used by citizens through e-government. Consequently, it is incumbent on governmental managers to understand how to build and maintain information systems that are responsive to their users — both internal and
external.
DOWNLOAD HERE
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